Privacy Policy

Who We Are

Harvest Builders is a trade name of Lighthouse Building Services LLC, a home remodeling and construction contractor serving Jacksonville and Northeast Florida. Our office is located at 6180 Bowdendale Ave, Jacksonville, FL 32216. We build custom home renovations, additions, kitchens, bathrooms, and new construction projects.

Information We Collect

When you use our website or submit a form, we may collect the following information:

• Name (first and last)
• Email address
• Phone number
• Project address
• Service of interest
• Project description
• SMS consent preferences

We also collect standard analytics data through cookies and tracking technologies (described below), such as pages visited, time on site, browser type, device type, and referring URL.

How We Use Your Information

We use the information we collect to:

• Respond to your project inquiry or quote request
• Schedule consultations and site visits
• Send project updates and estimate follow-ups (if you opted in to transactional SMS)
• Send promotional offers and service announcements (if you opted in to marketing SMS)
• Improve our website and marketing efforts
• Comply with legal obligations

Text Messaging (SMS)

If you opt in to receive text messages from Harvest Builders, you may receive transactional messages (such as appointment confirmations, project updates, and estimate follow-ups) and/or marketing messages (such as promotions and service announcements), depending on which consent options you selected.

• Message frequency varies based on your project status and interactions.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us at (904) 822-1470.
• SMS consent is not a condition of purchase. You are not required to opt in to text messages to receive a quote or hire us for a project.
• We will never sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.

Cookies and Tracking Technologies

Our website uses the following technologies:

• Essential cookies: Required for basic site functionality such as navigation and form submission.
• Analytics (Google Analytics 4): We use GA4 to understand how visitors use our site, including pages viewed, session duration, and traffic sources. This data is aggregated and does not personally identify you.
• Tag management (Google Tag Manager): Used to manage analytics and advertising tags on our site.
• Advertising (Google Ads conversion tracking): We track form submissions to measure the effectiveness of our advertising campaigns. This may involve cookies placed by Google.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Data Security

We take reasonable measures to protect your personal information. Our website uses HTTPS/TLS encryption for all data transmission. We use secure, reputable third-party service providers for form processing and customer relationship management. Access to your data is limited to authorized personnel only. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you (such as our CRM platform and email service), so long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining our business relationship, complying with legal obligations, and resolving disputes.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

Harvest Builders (Lighthouse Building Services LLC)
6180 Bowdendale Ave
Jacksonville, FL 32216
Phone: (904) 822-1470
Email: info@harvestbuilders.com